Intrinsic Imaging

Customer Satisfaction Survey

Please rate your experience over the prior 12 months. Your responses help us improve the service we deliver on your studies.

Client information

Satisfaction over prior 12 months

1. Poor · 2. Fair · 3. Average · 4. Good · 5. Excellent · N/A

0 of 16 answered

  • 1.During the prior 12 months, how do you rate Intrinsic Imaging's attentiveness & responsiveness to your needs?

  • 2.How do you rate their understanding of the study requirements?

  • 3.How do you rate their flexibility to accommodate changes?

  • 4.How do you rate the qualifications and experience of Intrinsic Imaging's team?

  • 5.How do you rate their understanding of the regulatory requirements?

  • 6.What is your overall rating of the quality of service being provided by Intrinsic Imaging?

  • 7.How do you rate senior management's commitment to quality?

  • 8.How do you rate the team's ability to provide quality data on time and within budget?

  • 9.How do you rate the effectiveness of the project management team?

  • 10.How do you rate their level of open, honest and transparent communications?

  • 11.How do you rate the effectiveness of the medical guidance provided by the radiologists?

  • 12.How do you rate the effectiveness at meeting your expectations?

  • 13.How do you rate their ability to implement or amend contracts in a timely manner?

  • 14.How do you rate the price competitiveness of their proposals?

  • 15.How do you rate the clarity and thoughtfulness of their proposals?

  • 16.How do you rate the level of detail and accuracy of invoices?

If desired, please provide comments or suggest areas of improvement needed in specific areas (maximum 3 lines).

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